"People will forgive mistakes, because mistakes are usually of the mind, mistakes of judgment. But people will not easily forgive mistakes of the heart, the ill intention, the bad motives, the prideful justifying cover-up of the first mistake"
Copied from book "7 Habits of highly effective people" authored by Stephan R. Covey.
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Jaydip Mehta (JD)
http://jaydipmehta.blogspot.com